Charte de Confidentialité

Cancellation Policy for bookings for individual rooms


14 days or less prior ro arrival day, premature departure or no-show : 100 prct of the total amount


Cancellation Policy for bookings for whole riad

For notice given:

- between 30 days and 14 days prior to arrival 50% of total amount
- between 13 and 8 days prior to arrival 75% of total amount
- 7 days or less prior to arrival 100% of total amount

The credit card will only be debited using the credit card details provided, if a payment or cancellation fee is due under the terms of our payment and cancellation policy.


We advise that you arrange travel insurance to avoid problems.

Thank you.

*Non-refundable Cancellation Policy on our Premium rate:

Please note, if canceled, modified or in case of no-show, the total price of the reservation will be charged.
The total price of the reservation may be charged any time after booking. Please note there is a 3.5% charge for payments made via credit card. We offer other payment possibilities.