Charte de Confidentialité

RIAD SAPPHIRE and SPA – Reservation Policy

Please read carefully.

Upon booking with Riad Sapphire the client explicitly agrees to the payment and cancellation terms and conditions as set out below.


Payment Policy* See below for payment policy for Premium Rates

25% deposit required to secure the booking.The remainder is payable in the riad.

For bookings for the whole riad, a 50% deposit is required. The balance is payable 14 days prior to arrival.

Payments in advance can be made via credit card in Moroccan dirhams, via bank transfer in sterling or via Paypal (where you can use your credit card to pay). The riad will supply payment instructions. Payments in the riad can be made in cash or by credit card (Mastercard, Visa or Maestro). Payments by credit card will be made in Dirhams at the prevailing rate of exchange.

There is a 3.5% charge for all credit card payments.


Credit Card

In any event, a valid credit card is required by RIAD SAPPHIRE and SPA to guarantee a reservation. This guarantee may be made confidentially by secure server at the time of making a reservation online or by sending a fax to RIAD SAPPHIRE and SPA. The credit card will only be debited using the credit card details provided, if a payment or cancellation fee is due under the terms of our payment and cancellation policy.